FAQ
Answers for pricing, onboarding, payments, compliance, and support
Everything below is written in plain language so service businesses and potential partners can understand what SterlingMadi does today and where it is heading.
Who is SterlingMadi for?
Pricing
SterlingMadi is built for freelancers, consultants, agencies, micro-enterprises, SMEs, MMEs, and LMEs that need client operations, invoicing, payments, and delivery structure in one workspace.
Can I use SterlingMadi with my business bank account?
Payments
Yes. SterlingMadi is positioned to sit alongside your existing business banking setup and improve day-to-day commercial operations rather than replace your bank.
Do you support South African businesses?
Local market
Yes. The product language, invoicing posture, and payments readiness are tailored to South African service businesses while remaining understandable for cross-border work.
Can I create VAT invoices?
Finance
Yes. SterlingMadi is designed for VAT-ready invoicing so businesses can issue professional invoices without turning the product into a heavyweight accounting suite.
Can I track proposals, contracts, projects, and invoices in one place?
Operations
Yes. SterlingMadi is designed as a single business workspace that keeps client workflow, delivery flow, and billing flow connected.
Do you integrate with Paystack or local payment providers?
Integrations
Paystack is wired into the current MVP billing flow. Other local payment and banking integrations are shown clearly as live, beta, or coming soon so expectations remain accurate.
Is SterlingMadi POPIA-ready?
Compliance
SterlingMadi is being shaped with POPIA-aware privacy structure, tenant isolation, and controlled access patterns. Formal legal review is still required before production finalization.
Can banks offer SterlingMadi to account holders?
Bank partnerships
That is a core strategic use case. SterlingMadi is intentionally presented as a value-added business operations layer that banks could position for entrepreneurial and commercial customers.
Is there a free trial?
Pricing
Yes. Teams can start with a free trial, validate fit, and then move into the package that matches their team size and workflow maturity.
Can I upgrade later?
Growth
Yes. The pricing ladder is designed so solo operators can start lean and move into deeper project, reporting, and AI-assisted workflows as the business grows.